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Advances in Dental Research
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Adv Dent Res 17:77-81, December, 2003
© 2003 SAGE Publications

The Role of Information Technology and Informatics Research in the Dentist-Patient Relationship

Presented at "Dental Informatics & Dental Research: Making the Connection", a conference held in, Bethesda, MD, USA, June 12–13, 2003, sponsored by the University of Pittsburgh Center for Dental Informatics and supported in part by award 1R13DE014611-01 from the National Institute of Dental and Craniofacial Research/National Library of Medicine.

M. Kirshner

Department of Medical Informatics, Kaiser Permanente, 500 NE Multnomah St., Portland, OR 97232; michael.kirshner{at}kp.org

A high-value doctor-patient relationship is based on a set of parameters which include the interpersonal relationship between the patient and the doctor. Based on the Primary Care Assessment Survey model, measures of the interpersonal relationship are associated with communication, interpersonal care, contextual knowledge of the patient, and trust. Despite the proven value of the doctor-patient relationship, current trends indicate that the quality of these relationships is on the decline. The advent of communication and information technologies has greatly affected the way in which health care is delivered and the relationship between doctors and patients. The convergence of communication and information technology with biomedical informatics offers an opportunity to affect the character of the doctor-patient relationship positively. This paper examines the intersection of the key features of the doctor-patient relationship and a variety of Internet-based, clinical, and administrative applications used in dental practice. This paper discusses the role of dental informatics research vis-à-vis the doctor-patient relationship and explores how it may inform the next generation of information technologies used in dental practice.

Key Words: Dentistry • information systems • medical informatics • patient-centered care • physician-patient relations

Advances in Dental Research, Vol. 17, No. 1, 77-81 (2003)
DOI: 10.1177/154407370301700118
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